Secure & private, built for SG clinics
SmartClinicWorks is a cloud-based clinic management system built for clinics in Singapore. It brings appointments and the reception queue, digital patient records, prescriptions, inventory and automated billing computation — including subsidy, co-share and insurance claims — into one platform, with local support from our Singapore team.
Pre-configured reporting templates to assist with healthcare regulatory submissions, including infectious disease notifications, vaccination records, and medical certificate tracking.
Comprehensive audit trails, consent management tools, and data security controls designed to support data protection requirements.
System features that assist clinics with record-keeping and data security practices aligned with healthcare regulatory standards.
Automated Medisave claim form generation for approved outpatient services with validation checking before submission.
Accept patient payments via PayNow corporate and consumer QR codes with automatic reconciliation.
Integrated NETS terminal connectivity for debit card payments.
Pre-built claim formats for AIA, Prudential, Great Eastern, NTUC Income, Aviva, and other Singapore insurers.
Community Health Assist Scheme claim submission and subsidy tracking.
How it works
Every step of the visit happens on the same patient record, so nothing is typed twice.
Appointments and walk-ins sit in one list. Each patient gets a queue number and a status, from scheduled to in consultation.
Learn more about book or walk inRegister from the appointment list. The patient record opens with allergies flagged in the header on every screen.
Learn more about register the patientRecord complaints, assessment and treatment plan, check vital signs and past examinations, and attach reports.
Learn more about consultSearch your drug list with stock in hand, add dosage instructions, and add services such as tests or vaccinations.
Learn more about prescribe and add servicesYour team selects the invoice type. SmartClinicWorks handles the computation, including subsidy, co-share and insurance claims.
Learn more about billTrack visits, appointments, no-shows and revenue in reports you can compare against earlier periods and print.
Learn more about reviewBilling that just works — whatever the scenario. Your team selects the invoice type and SmartClinicWorks handles the computation, so subsidized and co-share patients are billed correctly without manual calculations.
SmartClinicWorks supports four invoice types:
SmartClinicWorks is developed and supported by Smart-wares Pte Ltd from its head office at 212A Tanjong Katong Road, Singapore 437005.
FAQ
Look for appointments and queue management, digital patient records, billing that handles government subsidy and co-share invoices, GST calculation, secure cloud hosting and local support. SmartClinicWorks brings all of these into one platform built for Singapore clinics.
Your team selects the invoice type (standard, split, government subsidy or co-share) and SmartClinicWorks handles the computation, so there are no manual calculations at the counter.
Yes. GST calculation is built in, and each invoice shows line items, discounts, tax and the balance due.
Patient data is stored in secure data centers in the Southeast Asia region, with encryption, role-based access, audit trails and daily automated backups.
Standard implementation takes 2–4 weeks, including data migration, configuration, staff training and go-live support.
Book a free demo with a walkthrough of the Singapore-specific features. Running clinics in Malaysia too? See SmartClinicWorks for Malaysia.