What is SmartClinicWorks?
A cloud-based clinic management system for clinics in Singapore and Malaysia. Appointments, queue, patient records, prescriptions, billing, inventory and reports in one platform.
Now in advanced beta testing
Clinic Management System for Singapore & Malaysia
Appointments, patient records and billing in one cloud-based system.
- No installation
- Runs in your browser
- Local support (GMT+8)
Overview
What is SmartClinicWorks?
SmartClinicWorks is a cloud-based clinic management system for clinics in Singapore and Malaysia. It replaces appointment books, paper records and separate billing tools with one platform.
Built by Smart-wares Pte Ltd (Singapore, est. 2003). See the features or which clinics it suits.
Who it's for
GP, specialist and multi-location clinics.
What it covers
Appointments, records, prescriptions, billing, inventory and reports.
Where it's used
Singapore and Malaysia, with local GMT+8 support.
How it's delivered
In your web browser. No servers to install.
Product tour
See SmartClinicWorks in Action
Real screens, shown with demo data.
Appointment List & Reception Queue
See the day's appointments and walk-ins with status, queue number, room and doctor. Register, reschedule or cancel from the same list.
Consultation & Clinical Notes
Record complaints, assessment and treatment plan with file attachments, with tabs for patient summary, allergies, vital signs, past examinations, billing and letters.
Prescription & Drug Search
Search the drug list by name, category or registration number, check stock in hand, then add quantity and dosage instructions to the prescription.
The problem
Are These Clinic Challenges Holding You Back?
Common problems that cost clinics time and money
Manual appointment books causing double-bookings and scheduling chaos
Paper medical records that are slow to find and easy to misplace
Missed appointments and no-shows quietly eating into revenue
Billing errors and delayed claims affecting your cash flow
Multiple disconnected systems requiring duplicate data entry
End-of-day reconciliation taking up valuable staff time
How it works
How a Patient Visit Works in SmartClinicWorks
Every step of the visit happens on the same patient record, so nothing is typed twice.
Step 1: Book or walk in
Appointments and walk-ins sit in one list. Each patient gets a queue number and a status, from scheduled to in consultation.
Learn more about book or walk inStep 2: Register the patient
Register from the appointment list. The patient record opens with allergies flagged in the header on every screen.
Learn more about register the patientStep 3: Consult
Record complaints, assessment and treatment plan, check vital signs and past examinations, and attach reports.
Learn more about consultStep 4: Prescribe and add services
Search your drug list with stock in hand, add dosage instructions, and add services such as tests or vaccinations.
Learn more about prescribe and add servicesStep 5: Bill
Your team selects the invoice type. SmartClinicWorks handles the computation, including subsidy, co-share and insurance claims.
Learn more about billStep 6: Review
Track visits, appointments, no-shows and revenue in reports you can compare against earlier periods and print.
Learn more about review
Platform
Complete Clinic Management System in One Platform
Everything your clinic needs in one integrated system
Benefits
Why Clinics Choose SmartClinicWorks
Less paperwork, more time for patients.
Less Admin Work
Fewer manual steps for the front desk and doctors.
Better Patient Care
Records at your fingertips during every consultation.
Clear Reports & Audit Trails
Track visits and revenue, and see who changed what.
Built for SG & MY
Built around how local clinics register and bill patients.
Videos
Watch SmartClinicWorks in Action
Two short product videos.
FAQ
Common Questions About SmartClinicWorks
Who is SmartClinicWorks for?
GP and family medicine clinics, specialist clinics and multi-location clinic groups.
How does SmartClinicWorks handle billing?
Your team picks the invoice type — standard, split, government subsidy or co-share — and SmartClinicWorks does the computation, including insurance claims.
Is patient data secure?
Yes. Role-based access, audit trails, encryption and daily automated backups.
Do I need to install anything?
No. It runs in a web browser on Windows, Mac, iPad or Android. No servers to buy or install.
Is SmartClinicWorks available now?
It is in advanced beta testing. Book a demo to see it and discuss getting started.
A Clinic That Runs Smarter Today Grows Stronger Tomorrow
A personalized demo with our Singapore team.