Who develops SmartClinicWorks?
SmartClinicWorks is developed and owned by Smart-wares Pte Ltd, a Singapore software company with over 20 years of experience building web-based solutions.
About us
About SmartClinicWorks
Developed by Smart-wares Pte Ltd — smarter systems, better business through AI-powered innovation
Since 2003
Healthcare Focus
AI Innovation
Overview
What Is SmartClinicWorks?
SmartClinicWorks is a cloud-based clinic management system for clinics in Singapore and Malaysia. It brings appointments, the reception queue, digital patient records, prescriptions, billing, inventory and reports into one platform that clinic teams use in a web browser.
It is built by Smart-wares Pte Ltd, a Singapore software company, and is currently in advanced beta testing.
Key facts
- Developed by
- Smart-wares Pte Ltd
- Headquarters
- Singapore
- Established
- 2003
- Markets
- Singapore and Malaysia
- Status
- Advanced beta testing
Our mission
Our Mission
SmartClinicWorks is proudly developed and owned by Smart-wares Pte Ltd, a trusted name in software innovation with over 20 years of experience. As a leading software development company, Smart-wares specializes in delivering tailored web-based solutions across a wide range of industries. At Smart-wares, our mission is to revolutionize clinic operations by embedding AI into every process—streamlining workflows, improving care delivery, and reducing operational costs.
Who We Are
We are a team of forward-thinking software professionals passionate about building smart, practical solutions. Our products are designed from the ground up to meet the needs of small and medium-sized businesses—ensuring agility, reliability, and usability.
We value feedback and continuously refine our solutions to better serve real-world challenges. With diverse expertise spanning multiple industries, our team brings fresh insights into every stage of solution design and implementation.
At Smart-wares, we're committed to delivering outstanding service and unmatched value—helping your clinic run smarter, faster, and better.
Our principles
How We Build SmartClinicWorks
Built around real clinic workflows
Registration, consultation, prescribing and billing happen on one patient record, in the order clinic teams actually work.
Shaped by feedback
We value feedback and keep refining SmartClinicWorks throughout beta testing.
Secure and private by design
Role-based access, audit trails, encryption and daily automated backups protect patient data.
Supported locally
Our Singapore team supports clinics in Singapore and Malaysia during GMT+8 business hours.
Worldwide HQ
Where We Are
We support customers from various regions including Asia, USA, Europe and Australia/New Zealand. Our worldwide HQ is located in Singapore.
FAQ
Questions About SmartClinicWorks and Smart-wares
Where is Smart-wares based?
Smart-wares Pte Ltd is headquartered at 212A Tanjong Katong Road, Singapore 437005, and supports customers across Asia, the USA, Europe and Australia/New Zealand.
Which countries is SmartClinicWorks built for?
SmartClinicWorks is built for clinics in Singapore and Malaysia, including local billing, tax and payment requirements.
Is SmartClinicWorks available now?
SmartClinicWorks is in advanced beta testing. Clinics can book a demo to see the system and discuss getting started.
Ready to Transform Your Healthcare Practice?
Discover how SmartClinicWorks simplifies clinic operations with smarter, patient-focused healthcare management.